How it works
BetaEasy is equally useful for web sites/applications as well as for classic desktop applications. Service helps you to built your own community of users who will cooperate with you and contribute to your website/software improvement. All feedback is collected in one place, priorities are clearly identified, feedback is turned to improvement. It's easy to get started:
-
Create account at BetaEasy
All you have to do to start getting users feedback is create an account for your application. Create one or several projects and invite users to leave their request and suggestions on how you can make your product what your target audience expects to see -
Insert small piece of code
Copy and paste a few lines of code into your software (javascript for web and component/library for desktop apps) to start engaging your beta users. Simple and intuitive feedback form design increazes the response rate from your website visitors/software users -
Create the community of users
BetaEasy allows you to create the community of users who communicate, vote for each others suggestions and solve the issues collectively. You will get firsthand information about usability difficulties, missing functionality and other drawbacks of your product -
Effective communication with users
Create an ongoing conversation. React to users requests and try to implement them according to set priorities. Lack of response discourages users from coming back. Make them interested - let them know their opinion matters, encourage them to invite friends and reward most active ones -
Track the progress and work on constant improvement
Detailed reports enable you to keep track of users registration activity, bugs/features statuses, number of feedback for a certain time period, etc. Thus you can focus your efforts where they are needed the most and turn feedback into improvements
Software/Website improvement should be constant process. You have to establish friendly and confidential relationships with your beta users. But it's not enough to listen - it's about responding to users requests. Effective communication and timely response to suggestions is a way to high-quality application and increased number of loyal customers.




